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Useful Information


Who is my supplier?
Your electricity supplier is the company you choose to buy your electricity from, and who you pay your bills to. Part of what you pay is given to UK Power Networks for running and maintaining the electricity cables in your area. If you’ve recently moved house or you’re about to move into a new property you may be wondering who supplies the electricity and who the electricity bills are paid to. If you are unsure, please click the following link, they will be able to guide you on this:


What’s my MPAN (Meter Point Administrative Number) or MPRN (Meter Point Reference Number)?
A Meter Point Administration Number, also known as an MPAN, electricity supply number or supply number is a 13-digit reference. A MPAN is used to uniquely identify every electricity supply point in the country. If you cannot obtain these details, please contact the National Database; for Gas at 0870 608 1524 to know the current gas supplier and for Electricity at 0870 241 6332 to know the current electricity supplier. 


Contact Numbers for Major Suppliers:

EDF Energy - 0333 200 5100

British Gas - 0333 202 9802

Southern Electric (SSE) - 0345 600 1188

NPower - 0800 073 3000

EON Energy - 0345 052 0000

Scottish Power - 0800 027 0072

Thames Water - 0800 316 9800

Essex & Suffolk Water - 0345 782 0111

Bulb Energy - 0300 303 0635

Spark Energy - 0345 034 7474

Octopus Energy - 0808 164 1088

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